Friday, July 24, 2009

The Mooch Is a Human Being

First of all. A very big problem in today's business is that the vendor underestimate the customer. I must admit that the recession is somewhat helped people see the importance of the customer. The problem is still there. Often, all comes from the attitude of managers. Their behavior will be reflected to field workers. It's not the whole truth. A bad attitude can also be an individual seller or the sales department problem.

If a customer receives poor service. Then there is more than 50% possibility that the customer doesn't come into that store again. Present day competition is so fierce that the client has the upper hand. This thing is obvious for many people, nevertheless it's not visible to human behavior. This was only light on the sealing and I will address this issue further in subsequent writings. I hope I'm able to get your opinion about this issue. This way, you could influence subsequent writing topics.

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